Sustainability Support and Opportunities

Sustainability Action Plan

London Heritage Quarter partnered with the purpose-led sustainability consultancy Bioregional, and our stakeholders to develop our first Sustainability Action Plan. Read the full plan here.

This comprehensive plan outlines clear environmental, social, and economic priorities, translated into impactful and engaging projects for delivery in and across the four Business Improvement Districts (BIDs) that comprise London Heritage Quarter: Victoria, Victoria Westminster, Whitehall and The Northbank. It includes both ongoing and new initiatives, shaped by three strategic pillars and ten key commitments, that will deliver long-term sustainability benefits for businesses, communities, Westminster, and the wider city.

We invite all partners to join us in creating a thriving, sustainable and future-ready destination. Visit our website regularly for updates on project delivery and to discover how you can get involved.

 

Sustainability Support and Opportunities for Local Businesses

Find a range of projects and connections designed to support your sustainability journey across key areas including waste, energy, procurement, communities, wellbeing, safety, green space and biodiversity. These initiatives are aligned with our Sustainability Action Plan.

 

Zero Waste and Materials & Products

• Use London Heritage Quarter’s Project Reshare to donate surplus items from refurbishments, refits and developments to local groups that can give them a new purpose.
• London Heritage Quarter and many local businesses are already signatories of the Sustainable City Charter. London Heritage Quarter also sits on the Charter’s Steering Group. Signatories can access benefits including a 10% discount on recycling services through Westminster City Council’s Commercial Waste Service.
• Our circular economy webinars and showcase events with ReLondon have helped members explore reuse, reducing food waste and maximising the value of materials. We are developing further activity focused on hospitality and reusable food and drink packaging. To express an interest in joining these projects contact info@london-hq.co.uk.
• Find out about recycling your electrical waste here.
• Find out more about the Deposit Return Scheme, due to commence in October 2027, and how it might affect your businesses in this article from Veolia, the council’s waste and cleansing services provider.

 

Zero Carbon Energy

• The SME Climate Hub Business Carbon Calculator helps businesses measure emissions and identify actions to reduce carbon.
• The Energy Saving Trust supports businesses with energy efficiency advice, low-carbon solutions and the transition to net zero.

 

Land & Nature

• Read our Pollinator-Friendly Street Frontages Toolkit for practical guidance on greening your shop fronts and street spaces, from maintenance approaches to approvals and pavement licences.
• We are working with Westminster City Council’s Parks team and Krinkels to enhance Temple Gardens. Sign up for our volunteer gardening sessions and help improve local green space.

 

Travel & Transport

• Our walking map, created with Footways London, covers the full area of London Heritage Quarter. The map is available to download or you can collect a printed copy from Victoria Station at the LHQ Kiosk.
• While dockless bike have facilitated active travel, the bikes can create challenges for pedestrians. Report issues through the council’s dockless bikes reporting form.
• We offer practical conversations with BID members to explore procurement, deliveries and healthier streets and ways to identify and reduce avoidable vehicle trips while ensuring you still receive what you need.

 

Health, Happiness, Culture, Community & Local Economy

• We connect people with volunteering opportunities across the Quarter, supporting local action and community involvement.
• Through SEEDL, BID members can access over 200 live learning courses and sign employees up for free.
• Our Street Teams respond to your cleaning issues such as litter, graffiti and spillages.
• Connect with our security patrol team through the free business radio scheme and access crime and safety intelligence through SentrySIS.
• Businesses can also connect with local officers, share views and access policing updates through Met Engage, while the Railway Guardian App provides a way to report crime on public transport and access safety guidance.
• If you see someone sleeping rough, report it through StreetLink. In Westminster, reports are shared with the council outreach team, helping them target support where it is most needed.